Stop managing harder. Start leading better.
If you’ve ever wondered why performance slips, engagement fades, or “good people” stop trying, this book offers you a practical, human way forward.
Foreword by Henry H. Chamberlain, BOMA Fellow, APR, ASAE fellow, CSR, Retired President and COO – BOMA International
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To those who have worked with or been mentored by Joe Markling, he is known as “the leadership guy.” That’s because of his framework, keynotes, and coaching for becoming a leader people want to follow.
As the author of The Leadership Divide, draws on his 45+ year career leading teams of 5 and teams of 5,000 (in property management, asset management, operations, insurance and risk management, corporate services, and executive leadership) to show what works when performance matters and pressure is real.
Today, he is the President of C7 Advisory Group, LLC, where he mentors leaders, guides organizations through complex challenges, and strengthens the industry he has helped shape.
Through C7 Advisory, Joe has delivered his iconic leadership workshop to teams and organizations over 100 times, speaking to audiences ranging of 50 and 1500+ professionals. This book takes that workshop to the next level and puts it in print.
Create clarity and accountabilitiy without control tactics and micromangement.
Lead with integrity, respect, gratitude, and care.
Small decisions compound. Choose intentionally.
“Joe Markling is an exemplary servant-leader whose secret is investing in those around him to drive broader success… He’s ‘investing’ in his readers, enabling them to learn from his lifetime of leadership experience. Both descriptive and prescriptive, grounded in morality but never moralizing, Joe has written a book that should be on the shelves of every leader—and every aspiring leader.”
— Benjamin L. Shinewald, President and CEO, BOMA Canada.”
“This book differs from others on leadership that I’ve read in the past. As other leadership books tend to be more general, this content is more specific to the commercial real estate industry. There are numerous references from real work experience that readers would often encounter themselves. It would be valuable to commercial real estate managers who wish to improve asset performance through leadership.”
— Dominic Lau, Executive Director, BOMA China
“This book captures what so many leaders sense but struggle to articulate: Management gets results, but leadership builds people—and without people, results never last. The Leadership Divide is not theory; it’s lived experience, delivered with clarity, humility, and conviction.”
— Will McIntosh, PhD, CRE, President and CEO, ArcBridge Research Group
“This book challenges managers and leaders alike to think and lead more intentionally, reminding us that leadership, at its best, is both a responsibility and a privilege. Markling doesn’t just describe the divide between management and leadership; he shows us how to bridge it, one meaningful decision at a time.”
— Peter Merrett, Luxury Hotelier, Corporate Culture Coach, Expert on Human Hospitality, Speaker, BOMA Fellow, Author of Wonderlicious
“The Leadership Divide is a must-read for anyone who seeks to summit that daunting peak known as effective leadership. Heartfelt, powerful guidance and lessons from someone who knows the climb.”
— James Hime, Managing Director, Accordant Investments
“One thing that was grounded in me in my early career at Wells Fargo was ‘People as a Competitive Advantage.’ How true of a statement, and you nailed it in this book.”
— Ken Kahlich, Senior VP, Wells Fargo (Retired)
“Leadership comes alive in these pages through practical lessons and powerful stories. The Player/Coach concept and TRACTION Advantage model offer timeless guidance for anyone striving to lead with clarity and purpose.”
— Darren “Kip” Kipnis, Vice President/Senior Financial Advisor, Merrill Lynch Wealth Management (Retired)”
“The Leadership Divide is a must-read for anyone who seeks to summit that daunting peak known as effective leadership. Heartfelt, powerful guidance and lessons from someone who knows the climb.”
— James Hime, Managing Director, Accordant Investments
“Markling focuses a spotlight on a leader’s personal character and not simply upon a grasp of big picture strategy and ability to apply it…. Markling’s book reminded me that the few people I really have trusted in my life—and on some occasions with my life—were leaders who possessed those qualities of integrity, truth, clarity, laser-like focus upon the mission, personal and professional development of their team members, kindness, loyalty, and a healthy sense of humor.”
— Dave Neighbor, Former US Marine, Minister, Career CIA Officer, Consultant, Judge